Who I am
 

Mosh Media is a UK creative digital service operated by Morteza Sharif, trading as Mosh Media.

I provide social-media content creation, promotional video, video editing, Wix website design, graphic design and digital-marketing support.

For UK data-protection purposes, I am responsible for deciding how the personal information described in this notice is collected and used.

You can contact me about this Privacy Policy or your personal information by emailing: moshmedia01@gmail.com

Website: www.moshmedia.co.uk

Information I collect

I may collect the following information when you use this website or contact me:

• Your name and email address.

• Your business or organisation name.

• Information about the service or support you require.

• A website or social-media link submitted for a free digital review.

• Information included in an enquiry or message.

• Correspondence exchanged by email.

• Project information, files and feedback supplied if you become a client.

• Contract, invoicing and payment records relating to client work.

• Technical information processed through Wix when you visit the website, such as your IP address, browser, device type and interactions with the site.

Please do not send sensitive personal information through the website unless it is necessary and I have agreed to receive it.

I do not take card payments directly through this website.

How I collect information

I collect information:

• Directly from you when you complete the Contact form.

• When you request a free digital review.

• When you contact me by email.

• During project discussions and agreed client work.

• Automatically through Wix and the technical tools needed to operate and secure this website.

If you submit somebody else’s personal information, you should make sure you have permission to provide it.

How I use your information

I use personal information to:

• Reply to enquiries.

• Provide a free digital review you requested.

• Understand your requirements and recommend suitable services.

• Prepare proposals, quotations and project plans.

• Deliver agreed services and communicate about active projects.

• Manage contracts, invoices and business records.

• Maintain the security and performance of the website.

• Comply with legal, accounting and regulatory obligations.

• Establish, exercise or defend legal claims where necessary.

A website or social-media link submitted for a free digital review will only be used to review the public-facing page or profile you asked me to examine and provide relevant feedback.

I do not sell personal information.

I do not currently use information submitted through the Contact form for marketing.

My lawful bases for using information

UK data-protection law requires a lawful basis for using personal information. Depending on the circumstances, I rely on the following bases.

Steps before entering into a contract and performance of a contract

I use this basis when you ask about a service, request a quotation, discuss a potential project or become a client.

Legitimate interests

I use this basis where necessary to:

• Respond to general business enquiries.

• Provide a free digital review you requested.

• Follow up appropriately about an enquiry.

• Operate and secure the website.

• Manage normal business administration.

• Protect Mosh Media against fraud, misuse or legal claims.

My legitimate interest is running and protecting an independent creative business while responding to people who have chosen to contact me. I consider whether the use is necessary and whether it could unfairly affect your rights.

Legal obligation

I may retain or use information where necessary to meet tax, accounting or other legal requirements.

Consent

I will rely on consent if I introduce optional marketing communications or non-essential tracking technologies that require permission. You may withdraw consent at any time.

The Contact-form checkbox records that you have been given access to this notice. It does not remove your data-protection rights.

Sharing your information

I only share personal information where reasonably necessary.

Relevant recipients may include:

• Wix, which hosts this website and processes website-form submissions.

• Providers used for business email, secure file storage, project administration, accounting or invoicing.

• Professional advisers such as an accountant, solicitor or insurer where necessary.

• Government bodies, regulators, courts or law-enforcement authorities where disclosure is legally required.

• A specialist subcontractor where one is necessary for agreed client work and suitable confidentiality arrangements are in place.

These providers may only use the information for the services they provide or as otherwise permitted by law.

I do not sell or rent personal information.

International processing
 

Some service providers, including Wix, may process information outside the United Kingdom.

Where UK data-protection law requires additional safeguards, I rely on the protections offered by the relevant provider, such as UK adequacy regulations or approved contractual safeguards.

Wix and website hosting
 

This website is created and hosted using Wix.

Wix may process information required to deliver, maintain and secure the website. Contact-form submissions may be stored within Wix’s systems and made available to me through the site dashboard and related email notifications.

Wix publishes separate privacy information explaining how it processes information through its platform.

Cookies and tracking
 

Wix may use cookies and similar technical tools needed to operate, protect and maintain the website.

I have not currently added:

• Google Analytics.

• Meta Pixel.

• Advertising trackers.

• Other optional third-party analytics services.

I do not currently use website cookies for personalised advertising or remarketing.

If I introduce non-essential analytics, advertising or marketing technologies later, I will update this notice and introduce appropriate consent controls before using them.

You can also control or delete cookies through your browser settings. Blocking essential cookies may affect how the website works.

How long I keep information
 

I keep personal information only for as long as it is reasonably required.

My normal retention periods are:

• Enquiries that do not become client projects: up to 12 months after the last meaningful contact.

• Free digital review requests: up to 12 months after the review or last related contact.

• Active client and project information: for the duration of the project or client relationship.

• Client correspondence, contracts and project records: up to six years after the relationship ends where this is reasonably necessary for accounting, tax, contractual or legal purposes.

• Financial records: for the period required by applicable tax, accounting and legal obligations.

• Technical information processed by Wix: according to Wix’s applicable retention settings and policies.

Information may be deleted earlier when it is no longer needed.

I may keep particular information for longer where necessary to resolve a dispute, respond to a legal claim or meet a legal requirement. Information that is no longer required will be deleted or securely disposed of.

Security
 

I take reasonable organisational and technical measures to protect personal information against accidental loss, unauthorised access, misuse or disclosure.

However, no website, email service or method of internet transmission can be guaranteed to be completely secure.

Your data-protection rights
 

Depending on the circumstances, you may have the right to:

• Ask for a copy of your personal information.

• Ask me to correct inaccurate or incomplete information.

• Ask me to delete your information.

• Ask me to restrict how your information is used.

• Object to certain uses of your information.

• Receive information you provided in a portable format.

• Withdraw consent where consent is the lawful basis.

Some rights contain exemptions and may not apply in every situation.

To make a request, email moshmedia01@gmail.com. I may need to confirm your identity before completing the request.

Automated decisions
 

I do not use information submitted through this website to make automated decisions about people or conduct automated profiling.

Children’s information
 

This website and my services are intended for businesses, organisations and professional contacts. I do not knowingly request personal information directly from children.

Third-party websites

This website may link to external websites or social-media platforms. I am not responsible for how those organisations collect or use personal information. You should review their privacy information before providing data to them.

How to complain
 

If you are concerned about how I have handled your personal information, please contact me first:

Morteza Sharif, trading as Mosh Media
Email: moshmedia01@gmail.com

You also have the right to complain to the Information Commissioner’s Office:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
Website: www.ico.org.uk/make-a-complaint

Changes to this notice
 

I may update this Privacy Policy when my services, website tools or legal obligations change.

The latest version will be published on this page with an updated revision date.